RETURNS

We stand behind all the products that we sell and want to ensure that you are satisfied with each order. If for any reason, you want to return or exchange any item, we offer a 14 days standard return policy.

A few things to keep in mind, when considering a return:

• We will refund the purchased amount minus the round-trip shipping cost and a 20% restocking fee.
• Refund will be issued within 14 days, after we have received and inspected the item.
• If you are returning an item for reason other than damage or defective, you will be responsible for all shipping costs.
• If you refuse an order shipped by common carrier (LTL truck) for any reason other than damage, defective or wrong item shipped, you will be subject to a 25% restocking fee and a freight refusal fee.
• All returns must be in a re-sellable condition, in undamaged original manufacturer’s packaging with all original product materials, manuals, instructions and not installed or assembled and as shipped by 800iShop
• There cannot be any writing on the packaging
• All returns must have a Return Merchandise Authorization (RMA) number from our Customer Service Department.
• Please email us at support@800iShop.com to obtain an RMA #

Please include the following when submitting a Returns Request:

• Full Name
• Day time phone number
• Order #
• Reason for return